--- title: "Contact: plan a call, see the demo or request a store audit" summary: "How to start with VenueX: book a 30-minute intro call, explore the live demo, request a store audit, or email info@venuex.io. VenueX replies within 1 business day." canonical_url: https://venuex.io/contact lang: en alternate: tr: https://venuex.io/tr/contact.md last_updated: 2026-10-28 type: contact --- > Site index: https://venuex.io/llms.txt > > Türkçe: https://venuex.io/tr/contact.md # Contact VenueX VenueX keeps store data correct on the platforms where shoppers search and sends store sales to ad platforms, for multi-location retailers. A brand can start in three ways: a 30-minute intro call, the live demo of the VenueX platform (https://demo.venuex.io), or a store audit, which is a one-page check of its store profiles and reviews. VenueX replies to every request within 1 business day. ## Ways to start | Option | Button on venuex.io | Best for | Length | Link | |---|---|---|---|---| | Intro call | Plan a call | A first talk about your stores, platforms and goals | 30 minutes | https://venuex.io/contact#call | | Live demo | See the live demo | Teams that want to see the platform before they decide | At your own pace | https://demo.venuex.io | | Store audit | Request a store audit | Brands that want to see their gaps before a call | One-page result | https://venuex.io/contact#audit | Each button opens the booking page for that option. While online booking is not set up for an option, its button opens an email to info@venuex.io instead, with the request in the subject line and the four facts from "What to send with a request" in the body. ### Intro call - What it is: a 30-minute call with the VenueX team. - Who it is for: marketing, e-commerce, store operations or customer relations teams at a multi-location brand that want to find out whether VenueX fits their stores. - Agenda: 1. Your stores and the platforms you use. 2. What you want to fix or measure. 3. A first use case and the next step. - What to prepare: one problem you want solved first. Store count and the platforms you use also help. - Email subject when booking by email: "Call request". ### Live demo - What it is: the VenueX platform with demo data, to explore at your own pace at https://demo.venuex.io. You enter a work email and company name. The demo does not show data from VenueX clients. - Who it is for: teams that will use VenueX day to day, and people who need to see the platform before a decision. - What it can cover: store presence (store details on maps and platforms), customer feedback (Google reviews and reply drafts), local inventory, online-to-offline measurement (store sales in ad reports) and VenueX AI (Beta). - For a walk-through with the VenueX team, plan a call. ### Store audit - What it is: a one-page check of your store profiles and reviews. It shows the gaps that matter most. - Who it is for: brands that want a concrete starting point, or a short document to share inside the company before a decision. - How it works: VenueX looks at your store profiles and reviews as shoppers see them. No account access and no data files are needed. You receive the one-page result, and VenueX can go through it with you on a call. - What to prepare: your brand name and website. - Email subject when booking by email: "Store audit request". ## What to send with a request Add these four facts to a booking or an email. They help VenueX prepare the first conversation. - Company name - Number of stores - Platforms you use today, for example Google, Apple Maps, Meta, Yandex, Google Ads or TikTok - Your main goal, for example correct store details on maps, replies to Google reviews, store stock on Google and Meta, or store sales in ad reports ## Response time VenueX replies to booking requests and emails within 1 business day. ## Pricing Pricing is set per customer by modules and store count. There is no setup fee. VenueX does not publish a price list. ## Other routes | Topic | Where to go | |---|---| | General questions | Email info@venuex.io | | Agencies and partners | https://venuex.io/partners | | Security and data questions | https://venuex.io/security. A data processing agreement (DPA) and answers to security questionnaires are available on request at info@venuex.io. | ## What VenueX works with | Platform | What VenueX manages | Notes | |---|---|---| | Google | Store details, review replies, local inventory, store sales to Google Ads | Reviews are managed on Google only | | Apple Maps | Store details | | | Meta | Store details, local inventory, store sales | | | Yandex | Store details | | | TikTok | Store sales to TikTok ads | Ads only | Personal data in store sales is hashed with SHA-256. Platform accounts stay owned by the brand. VenueX acts as a data processor under KVKK and GDPR. ## Not supported - Review management on Apple Maps, Meta or Yandex: not supported. Reviews are managed on Google only. - TikTok for store details, reviews or local inventory: not supported. TikTok receives store sales for ads only. - A public price list: not available. Pricing is set per customer. ## Proof Boyner, a department store chain with 126 stores in Türkiye, found that offline ROAS was 3× online ROAS. Story: https://venuex.io/success-stories/boyner ## Questions ### How fast does VenueX reply? Within 1 business day, for booking requests and emails. ### How long is the intro call? 30 minutes. ### Is there a setup fee? No. ### How is VenueX priced? Pricing is set per customer by modules and store count. ### Does the store audit need access to our accounts? No. VenueX looks at your store profiles and reviews as shoppers see them. You only share your brand name and website. ### Does the demo show real client data? No. The demo uses demo data. ### Who should join the call from our side? The people who own the problem you want solved first. For example store operations, marketing, e-commerce or customer relations. ## Related pages - Platform overview: https://venuex.io/platform - Solutions by team: https://venuex.io/solutions - Success stories: https://venuex.io/success-stories - Security: https://venuex.io/security - Partners: https://venuex.io/partners - About VenueX: https://venuex.io/about ## Actions - Plan a call (intro call, 30 minutes): https://venuex.io/contact#call - See the live demo: https://demo.venuex.io - Request a store audit: https://venuex.io/contact#audit - Email: info@venuex.io